Shipping Policy

Shipping Policy

Last updated: September 3, 2026

Thank you for shopping with ATLASBOOKS. We are committed to processing and shipping your orders as reliably as possible.

1. Order Processing & Handling Time

Orders are typically processed and prepared for shipment within 7–12 business days after your order is placed.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

2. Shipping & Transit Time

After your order has been processed and shipped, the estimated transit time is 7–8 business days.

Please note that transit time begins after the processing and handling period has been completed.

Estimated total delivery time: 14–20 business days, excluding weekends and holidays.

Delivery times are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, customs processing, or other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, weight, and available shipping method.

Any applicable shipping charges will be shown before you complete your purchase.

4. Tracking Information

When tracking is available, ATLASBOOKS will provide tracking information by email after your order has been shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

5. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to resend the order.

Please contact us as soon as possible if you notice an error in your shipping address.

6. Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your package appears to be lost, stolen, or damaged, please contact us as soon as possible. We may ask you to provide your order number and other relevant information so that we can assist you.

For damaged packages, we recommend keeping the original packaging and taking photographs of the damage.

7. International Shipping

If international shipping is offered at checkout, delivery times may vary by destination.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

Customs delays are outside the control of ATLASBOOKS.

8. Delivery Delays

ATLASBOOKS is not responsible for shipping delays caused by circumstances beyond our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Carrier delays

  • Holidays

  • Customs processing

  • Incorrect or incomplete addresses

  • Other unforeseen circumstances

We will make reasonable efforts to assist customers when shipping problems occur.

9. Returns and Refunds

ATLASBOOKS accepts eligible returns and refund requests within 30 days of purchase, subject to our Return & Refund Policy.

Please contact us before sending a return so that we can provide the appropriate instructions.

10. Contact Us

If you have questions about shipping or your order, please contact us:

ATLASBOOKS

Business Address:
1209 Mountain Road PL NE, Ste R
Albuquerque, NM 87110
United States

Phone:
1-804-480-4592


ATLASBOOKS
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