Shipping policy
Shipping Policy
Last updated: September 3, 2026
Thank you for shopping with ATLASBOOKS. We are committed to processing and shipping your orders as quickly and reliably as possible.
1. Order Processing
Orders are typically processed within 1–3 business days after your order is placed.
Orders are not normally processed or shipped on weekends or U.S. federal holidays.
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
2. Shipping Times
Estimated delivery times depend on your shipping address and the shipping method selected at checkout.
Typical delivery times within the United States are approximately:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days, when available
Delivery times are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, or other circumstances outside our control.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, weight, and available shipping method.
Any applicable shipping charges will be shown before you complete your purchase.
4. Tracking Information
When tracking is available, ATLASBOOKS will provide tracking information by email after your order has been shipped.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
5. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to resend the order.
Please contact us as soon as possible if you notice an error in your shipping address.
6. Lost, Stolen, or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
If your package appears to be lost, stolen, or damaged, please contact us as soon as possible. We may ask you to provide your order number and other relevant information so that we can assist you.
For damaged packages, we recommend keeping the original packaging and taking photographs of the damage.
7. International Shipping
If international shipping is offered at checkout, delivery times may vary by destination.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.
Customs delays are outside the control of ATLASBOOKS.
8. Delivery Delays
ATLASBOOKS is not responsible for shipping delays caused by circumstances beyond our reasonable control, including:
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Severe weather
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Natural disasters
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Carrier delays
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Holidays
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Customs processing
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Incorrect or incomplete addresses
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Other unforeseen circumstances
We will make reasonable efforts to assist customers when shipping problems occur.
9. Returns and Refunds
ATLASBOOKS accepts eligible returns and refund requests within 30 days of purchase, subject to our return and refund policy.
Please contact us before sending a return so that we can provide the appropriate instructions.
10. Contact Us
If you have questions about shipping or your order, please contact us:
ATLASBOOKS
Business Address:
1209 Mountain Road PL NE, Ste R
Albuquerque, NM 87110
United States
Phone:
1-804-480-4592
ATLASBOOKS
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